This practical program illustrates the strategies that are needed to attract, manage, develop, and retain motivated, talented, and loyal staff, determining what actions are needed immediately and what strategic actions need to be taken later.

The selection of key staff in any organization is a critical activity. We will examine the interview methods available and look at the effective use of Psychometrics and Assessment and Development Centers.

Participants will also examine development and succession planning before considering the retention of talented individuals.


By the end of the program, participants will be able to:

  • Identify the building blocks of talent management.
  • Set up a talent management system.
  • Define the linkages between organization excellence and effective people management.
  • Identify, keep, develop, and promote the best people.
  • Coach, train, and develop super keepers
  • Integrate compensation with talent management so that they can retain their top people.
  • Realize the role of Information Technology in supporting a talent management system.


Executives involved in the War for Talent, and this includes senior and middle-line managers, HR executives, training Managers as well as all those involved in designing and setting up talent management systems that will allow the organization to create organizational excellence and continuously improve its bottom line


The War for Talent

  • Six Realities about People Today
  • The Battle for Brainpower
  • Talent Management as Part of a Development Culture
  • The Triumph of the HR Department

Intangibles: The New HR Return on Investment

  • Intangibles Defined
  • The Rising Importance of Intangibles
  • An Architecture for Intangibles
  • HR’s Role in Building Organizational Capabilities

Proactive Talent Management

  • Six HR Conditions for Organizational Success
  • Defining Proactive Talent Management
  • The Foundations of Talent Management
  • How Talent Management is Different from Succession Planning and Management

Talent Management: Problem or Solution?

  • A Short Historical Perspective
  • Talent Management as Part of Risk Management
  • A New Framework for Talent Management

Creating a Talent Management System

  • Four Steps to Follow
  • Key Positions and Key People
  • Identifying High Potentials
  • The Performance Potential Grid
  • The Talent Web
  • Qualities of Processes Needed to Spot, Develop and Retain Excellence
  • Integrating Coaching, Training, and Development with Talent Management
  • Optimizing Investment in People

Institutional Strategies for Dealing with Talent Management Issues

  • Navigating the Forces Impacting Talent Management
  • Institutional Strategies and Best Practices

Retaining Top Talent: The Big Challenge

  • Common Mistakes Made by Companies and How to Avoid Them
  • Integrating Compensation with Talent Management
  • Twelve Recommendations to Keep Your Talented People

Wrap-Up: Turning Your Organization into a “Talent Master”

  • What It Takes to Become a “Talent Master”
  • Winning the War for Talent


A variety of methodologies will be used during the course that includes:

  • Lectures
  • Case Studies and Self Questionaries
  • Group Work
  • Techniques
  • Role Play
  • Concepts
  • Pre-assessment and Post-assessment
  • Variety of Learning Methods